We’re not your typical BPO provider team!
Business Director Brazil
Business Director Brazil
With extensive experience in CX, BPO solutions, and SAS startups, Helio Sassioto is passionate about innovation and the new economy. He has guided brands across diverse industries, to establish successful outsourcing partnerships that fueled revenue growth and enhanced customer satisfaction. Now, Helio Sassioto dedicates his expertise to empowering Brazilian scale-ups and startups to craft exceptional customer experiences.
Business Director UK & Ireland
Business Director UK & Ireland
Matthew has an extensive background in CX & BPO solutions. He’s helped many brands, from market leaders to high-growth emerging players to create successful outsourcing partnerships. Matthew supports the UK&I’s fastest growing companies to leverage The Nest and create exceptional customer experiences.
Sales Director LATAM
Sales Director LATAM
With over 10 years of experience in Digital Customer Service, AI, and consultative selling, Juliana helps companies transform how they support their customers in a digital-first world.
Passionate about high-growth businesses, she understands the challenges companies face as they scale in LATAM and believes that great customer experiences start by truly putting the client at the center. She has supported leading brands across finance, retail, travel, and tech—helping them strengthen their digital CX and drive meaningful results.
Business Director France
Business Director France
Jordan has been carrying out Sales & Marketing missions related to the customer experience at Concentrix for 3 years. He now supports French startups and scale-ups throughout their challenges by offering them custom solutions and capitalizing on his experience as an entrepreneur in sportech & traveltech.
Global Head of Operations
Global Head of Operations
Alexandre has been involved in every aspect of operations for 10+ years, gathering many solutions and best practices to build the most efficient operations to serve your customers. Tech lover, he strives to provide our clients and our teams with access to the best tools available, including numerous innovations that we develop in-house.
Global Growth Marketing Manager
Global Growth Marketing Manager
Youngest in her team Florence makes sure to deliver the right message across all channels. Her secret passion? Writing content on different themes, from Generative AI to Black Friday tips and tricks, making you wonder how she’s got that deep industry knowledge. Passionate about event management, she particularly likes to attend them. You’ll be sure to meet her in startup events one of the places where she shines the brightest.
Head of Sales EMEA
Head of Sales EMEA
When it comes to startups, Tim is not easily outdone. As a former startup MD in hardware, IoT and e-commerce, as well as a venture developer and mentor for various accelerators, he has been on just about every rollercoaster and is far from being tired. By connecting founders and startup managers with The Nest, Tim finds the right CX strategy for every growth plan!
Account Manager
Account Manager
Passionate about tech, Thomas has supported many start-ups in the organization of their fundraising before joining The Nest. As an Account Manager at The Nest, he will support you on a daily basis in the management of your projects, and the execution of your strategy.
